At The Key Chain Gallery, we are committed to delivering your unique finds as quickly and safely as possible. Please review our shipping guidelines below.
1. Processing Times
We aim to get your order out the door and on its way to you in a flash.
- All orders are typically processed within 1–3 business days.
- Please note that orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional events, processing may take slightly longer. We will communicate any significant delays via the email address provided at checkout.
2. Shipping Methods & Delivery Estimates
We offer various shipping options to ensure your keychains arrive when you need them. Delivery estimates are based on the shipping method selected at checkout:
Shipping MethodEstimated Delivery TimeStandard Shipping5–7 Business DaysExpedited Shipping2–3 Business DaysPriority Overnight1–2 Business Days
Note: Delivery times are estimates provided by the carrier and are not guaranteed. Factors such as weather or high carrier volume may impact transit times.
3. Order Tracking
Once your order has been dispatched, you will receive a Shipment Confirmation email. This will include your tracking number, which will become active within 24 hours, allowing you to follow your gallery additions every step of the way.
4. Shipping Scope
- Domestic: We ship to all addresses within the [Insert Country, e.g., United States], including P.O. Boxes and APO/FPO/DPO addresses.
- International: For international orders, please note that delivery times vary by destination.
5. Customs, Duties, and Taxes
The Key Chain Gallery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs or VAT) are the sole responsibility of the customer.
6. Lost or Damaged Items
If your order arrives damaged or is lost in transit, please contact the shipping carrier to file a claim. Be sure to save all original packaging materials and damaged goods. Once a claim is initiated, feel free to reach out to our support team so we can assist you with the process.
